At Your Service: Daily Customer Care
Whether you need thoughtful gifting advice, real-time stock verification from our Tilak Nagar store shelves, or order tracking, our friendly team is here to assist you 7 days a week.
WhatsApp Live Concierge
Connect directly with our store team. Request live photos from our shelves, custom gift wrapping previews, and immediate order placement.
Available Daily: 10:30 AM – 10:00 PM IST
Email Care Desk
Ideal for detailed gifting inquiries, corporate hampering, bulk celebration bundles, or order feedback. We respond within a few business hours.
Response within 4–6 business hours
In-Person Concierge
Visit our physical store to test stationery, explore fine fountain pens, sample fragrances, and get one-on-one gift wrapping advice.
Open all 7 days: 10:30 AM – 10:00 PM
How We Help You Every Day
Curated Gift Bundles
Celebrating a birthday, anniversary, graduation, or festival? Tell us about your recipient and we’ll pair matching stationery, drinkware, and accessories into a presentation box.
Live Store Inventory Checks
Found an item on our Instagram stories or catalog? Send us a screenshot and we’ll verify real-time physical availability in Tilak Nagar in minutes.
Order Dispatch & Live Tracking
From immediate Mumbai express courier bookings to pan-India tracked courier air dispatches, we keep you informed with direct photos and tracking links.
Custom Message Cards & Foil Sleeves
Every gift order includes complimentary personalized message cards with handwritten notes, elegant satin bows, and secure protective boxing.
Frequently Asked Questions
QHow do I place an order while the store is in showcase catalog mode?
Simply tap "Order via WhatsApp" on any product card or message our concierge at +91 87795 51252. Our team confirms immediate item availability, shares live photos or gift wrap options, and arranges seamless delivery or store pickup.
QIs there any fee for personal gifting consultation or wrapping?
Zero! Complimentary gift wrapping, satin ribbon bows, customized gold-foil cards, and personal shopping recommendations are 100% free of charge as part of the TRENDY TREASURE experience.
QCan I arrange urgent same-day delivery in Mumbai?
Yes. For addresses across Mumbai and MMR, message our WhatsApp concierge before 4:00 PM IST and we can arrange prompt express courier dispatch directly to your doorstep.
QCan I test stationery, cosmetics, and pens before ordering?
Absolutely! Visit our Tilak Nagar Store where our Tester Bar lets you swatch gel pens, test notebook paper grain, and sample personal fragrances before deciding.
Our Concierge Is Standing By
Message us on WhatsApp with questions, wishlists, or special requests. We will reply promptly with personal photos, recommendations, and assistance.